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FAQs

Company

Where is your company located?

We are located in Los Angles, California. We stock our Jewelry, and ship worldwide for FREE.  

Do you have any retail locations?

We don’t have a retail location yet, we are providing all over jewelry at our online store for the convenience of our dear customers. 

What is your return policy?

We want your satisfaction that’s why we gladly offering Return/Exchange on our precious products. You can always shop with confidence at MajesticVUE.

If you ordered the wrong material, size or just want to return the product. Simply send it back to us within 30 days to get a new product or a full refund. (A minus restocking fee of £9.99 + 4% of the order total)

On another hand, if you want to exchange or return an item, please only send an e-mail with a Title "RETURN + Your Order number "and send it to returns@majesticvue.com. Please notice that the cost of shipping of the item back is yours. Make sure its sent back to the correct address with tracked shipping as its shipping depends on you.

How does lifetime guarantee works?

We care about you as much as we care about our Brand, that’s why we offer a FREE LIFETIME Guarantee. If the item fades away, breaks, dulls or you experiences any defect in craftsmanship or breakage, we will replace the item for FREE.

Warranty Information?

We are offering lifetime warranty at all our Gold Plated, Vermeil, and Solid Gold products against manufacturing defects in materials and workmanship under ordinary consumer use for the lifetime of the customer. This warranty offers on manufacturing defects, not including damage caused by extreme wear or lack of care from customer side. During these warranty periods, if a defect arises in the product and you believe that it is a manufacturer's defect, you can easily exchange your product.

Are you guys legit?

Legit means a real company, MajesticVUE is a real company that is conducting business from Fillmore. If you would like to know more you can always stay in touch with us by phone or mobile.

Product Quality

What type of Quality can I expect?

You can expect standard quality because we are offering high-quality hip hop jewelry pieces that are hot in demand, affordable and provide services that fulfill customer's needs and expectations as well.

Are your products made of real gold and silver?

Our products are gold and silver plated or have a gold or silver finish over a common base metal, but some pieces consist of real gold and silver,  but our fashion jewelry looks like real gold. Please check the description of the product for more details.

Will your plated jewelry fade?

Our products are made of high-quality material and will never change or fade the color by even regular use. Our gold plated jewelry looks like real gold because it consists of a thin layer of actual gold over a base metal.

Will your, 925 silver, and solid 10k/14k Gold fade?

No, our 925 and solid gold jewelry will never fade the color. To keep it shiny and long-lasting, properly clean, dry, and store your piece with great care. Take care of your precious jewelry so that it can last a lifetime.

Are the stones real diamonds?

Our all products are embellished with high-quality cubic zircon gemstones. We are not using real diamonds to adorn our jewelry.

Will this jewelry turn my skin green?

No need to worry about our jewelry, it will not turn your skin green. Our jewelry is high-quality jewelry that will never turn your skin green or black.

For the plated jewelry, I worry the color will fade off naturally?

No need to worry about the color, we are providing lifetime guarantee and our product will never fade the color with time.

Jewellery Protection

How Should I protect my jewelry?

The secret to keeping jewelry looking brand new throughout the years of use, is proper care and storage. And truth be told, proper care is especially important when it comes to preserving and protecting gold and vermeil jewelry. Wondering, how to properly care for your gold and vermeil jewelry? Check out our care guide to make sure your new pretties maintain their lustrous brilliance season after season. 

Tips to Prevent Tarnishing

To protect your gold and vermeil jewelry from tarnishing, avoid contact with materials such as wool, felt, rubber and liquid. 

Keep air away from your gold and vermeil jewelry when you're not wearing them by storing them in airtight containers. 

GOLD AND VERMEIL CLEANING TIPS

Remember these things when to Clean Gold and Vermeil jewelry:

  • DO NOT use chemical jewelry cleaners to clean your gold and vermeil jewelry. To protect the gold finish, it's suggested you to gently buff the jewelry with a soft and dry towel made out of 100% cotton or microfiber.
  • DO NOT rub or scrub the surface of your jewelry .
  • DO NOT use a harsh agent such as baking soda.

Bracelets

What type of hip hop bracelets do MajesticVUE offers?

MajesticVUE is offering Tennis, Cuban, and Franco, Hip hop iced out bling bracelets that are available in all sizes.

Is it OK if my bracelet gets wet?

No need to worry when your bracelet gets wet it will never change it's color because of high-quality material that will not allow it to get damaged with just that little wetness.

Which bracelet is a better copper bracelet or plated bracelet?

There is no difference between the copper, silver plated or gold plated bracelet because all 3 are solid copper bracelets but the plating is on the outside surface is only for decorative effective. So, the copper is still visible on the underside.

Is the Iced out bracelet a thoughtful gift for someone special?

Iced out bracelets can be the perfect gift because they are always the right fit. 

How do I determine my bracelet size?

Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape or a strip of paper. If you are using a plain strip of paper, then measure that paper strip with a ruler to determine your wrist size. Add 1/4 inch to 1 inch (average is 1/2 inch) to your wrist size, depending on whether you would like a snug, comfort or a loose fit. 

What are the standard lengths for Hip hop bracelets?

For women’s bracelets, the standard length of 7.5 inches. A bracelet of 7 inches is the most common in women’s jewelry. Men’s bracelets are longer at 7.5 to 9 inches. A bracelet of 8 inches is the most common in men’s bracelets. We have standard size bracelets that are perfect for unisex.

Will your bracelet hurt my skin?

No, our iced out bracelets will never hurt your delicate skin. Our hip hop bracelets are comfortable to wear as well as skin-friendly.

Bundles

Can I wear a bundle on religious festivals?

Yes, you can wear our hip hop bundle on religious festivals as well as in routine life.

Cross design of bundles symbolized which thing?

The cross symbolized life, immortality and the union of Heaven and Earth. It possesses spiritual powers, embodying sacrifice and salivation.

Which material bundles made of?

Bundles made of high-quality material like Solid 18K GOLD with 5+ dipping and Silver .925

As well as adorned with CZ AAA+  gemstones that have a high luster.

Which type of bundles do you offering?

We are offering different types of hip hop bundles including tennis Cross and tennis Ankh bundles.

What is the modern-day use of the ankh cross?

The ankh meaning is not very complicated. However, in modern-day the ankh use is very powerful and broad which seems to the main reason why it is so popular in modern western culture as well as the ankh bundle is also very visually as it looks great combined with various elements of modern outfits.

Is the bundle can be a great gift for my men?

Yes, hip hop bundle could be a great gift for your men. We have a lot of attention-grabbing bundle designs that are made of gold and silver-plated material for your men.

How I clean and care hip hop bundles?

You must have to care for your precious bundles. Please keep it away from water and other liquid items. For the best use of the product, please wipe the metal with a dry, soft and a clean cloth. Ensure that your jewelry is dry.

Necklaces

Why do hip hop artists wear your necklaces?

Artists wear a precious necklace that is made of high-quality material to celebrate their success and prosperity.

Which type of necklace do you offer?

We are offering a wide collection of men's hip hop necklaces and 18k, 24k gold chains, copper metal chains, and necklace. Personalized and Custom Unisex Necklaces, Man Cross Necklace and more.

What does the Cuban link necklace mean?

The Cuban link chain is our trending jewelry nowadays. It is similar to other types of gold chains, with an interlocking pattern that makes the chain thicker and attractive.

Why your necklaces are so special for us? 

Our chains and necklace are special for you because by wearing our precious chains on traditions, you looks gorgeous and unique too. You can show your identity to everyone who you are, by wearing these hip hop necklaces and chains.

Can I wear my Iced out chain or necklace every day?

Yes, you can wear our iced out chains every day because these are comfortable to wear and easy to maintain and will never be harmful to your skin.

Are your necklaces are customizable?

Yes, our necklaces are customizable. We customize the necklace according to your desire.

Which stones do you use to ornate your necklaces?

We use high quality precious transparent cubic zircon gemstone to embellish our necklace to make them exquisite and handsome.

Earrings

What is the use of iced out earrings?

We have a huge collection of earrings and studs to decorate your upper ear. Iced out earrings are the most popular earrings right now. Earrings are considered as a symbolic representation of social beliefs, religious beliefs, sexual preference and tribal beliefs as well as our hoops earring add the charm to your face.

What do earrings symbolize?

Earrings are a symbol of womanhood and a sign of identification for them. The earlobe is associated with financial stability and social status. No outfit is complete without a pair of beautiful earrings.

Why our earrings are important for unisex?

Our Earrings are very important accessory for unisex because earrings highlight the beauty and the features of the face as well as complete any outfit and make your look remarkable. Men can show their status by wearing our iced out earrings.

If I have real diamond studs should I still buy a pair of CZ earrings?

Yes. Keep the real ones in a safe place and buy a new pair of identical CZ studs. It is highly recommended when traveling to prevent the real ones to lose.

Our stud earrings a thoughtful gift for someone special?

Stud earrings can be a perfect gift because they are always the right fit. 

Is MajisticVUE offers only women earrings or unisex earrings?

MajesticVUE is offering unisex (for both men and women) earrings all over the world.

What material do you use for the construction of earrings?

Our hip hops earrings are made of high-quality copper material as well as high quality precious luminous cubic zircon stones are used to decorate the earrings.

Pendants

What do the pendants symbolize?

Pendants symbolize wealth, power, nobility and the pendant is known to bring luck to the person who is wearing it. 

What type of pendants do you offering?

We have a large collection of elegant and unique urban style pendants to add in your necklaces that are available in captivating shapes, characters and designs.

How thick should a chain be for a pendant?

The thickness of chains: Thin chain is 1.4 mm. The Medium-chain is 2.3 mm. A thick chain is 3.5 mm.

Can I wear two pendants on one chain?

You shouldn't wear two or more than two pendants on a single chain, because if you do, you may end up looking messy and cheap.

What material do you use for the manufacturing of pendants?

Our exquisite pendants are made of high-quality copper and gold plated material and embellish with precious gleaming cubic zircon stones.

Will your handsome pendants fade their charm and color?

Our hip hop pendants will never change the color and never reduce its grace and charm even due to its regular use.

Rings

Can your rings be the gift of engagement?

Yes, our rings are ideal for an engagement gift because it can be an elegant representation of a timeless bond of love and affection that connects two people.

Are all the cubic zircon you use in your rings pure?

Yes, cubic zircon stones that are used in our rings are 100%  pure having high luster and gleam.

How do I know my ring size?

Although a ring can be resized, it is best to know your ring size before purchasing our iced out ring. This can be done by going into any jewelry store and asking to have your finger sized. Many online tools can help you get your ring size but it is best to do it in person.

Is hand sanitizer bad for your rings?

Hand sanitizer is made up of rubbing alcohol and will never damage our high-quality rings or damage the integrity, value or brilliance of our cubic zircon stones.

Can I wash my hands by wearing your ring?

Yes, you can wash your hands by wearing our precious rings it will never change the color but remember one thing, after wash your hands you must dry the ring with a dry cloth.

Can I wear your iced out ring in routine life or not?

Yes, you can wear our hip hop iced out rings in routine life because these are easy to maintain and comfortable to wear.

Can I present your ring as a gift to someone I love?

Yes, you can present as a gift to your beloved because we have a lot of rings that have a romantic and classy design like a cubic zircon heart ring.

Iced Out Watch

What is an iced out watch?

Our Iced out watches and hip hop watches are trendy and stylish. All our iced out watches are made of quality material that is set by the manufacturer directly and are either gold or white gold plated making iced out watches shine on your wrist looking unbelievable to those who see it.

What type of material do you use for the manufacturing of watches?

Our watches are made of high-quality Stainless Steel and plated up with 18K gold as well decorate with cubic zircon small glossy gemstones.

Do you offer genuine watches?    

Yes, All of our watches are 100% genuine having a lifetime guarantee.

How hip hop watch is special for me?

By wearing Our iced out and hip hop watches you can show status and value. When you wear hip hop watch, it shows everyone that you care about your image and respect the hip hop movement. Well-known individuals wear many of the iced out watches that are available at our online store and that show a status of achievement.

Is iced out watches are water resistance?

Our iced out watches stamped with Water Resistant that it is humidity-protected. It can endure a few water splashes from washing your hands or being caught in the rain. 

Can you customize the watch design?

Yes, we offer customized iced out watch design that will be customized according to your order.

Which material do you use for the embellishment of your luxurious watches?

We use high quality gleaming and the luxurious gemstone to embellish these iced out hip hop watches.

Grillz

Will the Grillz fit my teeth?

Our pre-made Grillz is designed to fit most adult teeth. Over 99 % of over customers can fit our Grillz.

Why do rappers like to wear gold plated teeth?

Grills are just status symbol grillz are mostly liked by rappers and rappers wear Grillz to show their status, wealth and prosperity. 

Are grills for your teeth permanent?

Our grills are not permanent. These are removable and changeable with time.

Can I eat with Grillz?

If you can stand the mental image, just think about what can accumulate in all those tiny stones over a day. You should never eat, drink, or smoke with a grill in, and Khan recommends that his clients treat it like any other jewelry.

Do you need straight teeth to get a grill?

We provide you a Grillz even if you do not have perfectly straight teeth. We can even make the grill straight so that your teeth look straight. However, customers need to mention that they want the grillz made straight when placing order.

What material do you use to make Grillz?

Our shiny and quality Grillz are made of high-quality copper material that never changes the color with wash and grillz are decorated with cubic zircon stones that have high luster and grace.

Are your Grillz are safe?

Our mouth Grillz are nickel-free and lead-free and are safe to wear inside your mouth.

Can you get a grill if you have a gap between your teeth?

Yes, you can get a grill even if you have a gap between your teeth. Depending on the size of the gap, there are different options available such as making the teeth a bit larger, adding a filler or making them separate pieces.

925 Sterling Silver

Is 925 silver is good quality jewelry?

925 Silver. Sterling jewelry is a quality standard in the United States and most world markets.

Does 925 silver turn green?

By wearing 925 sterling silver, you will look more charming and we use high quality of silver sterling that never turns your skin green.

Can sterling silver be worn every day?

We provide sterling silver jewelry that has a lifetime of durability. Such as an engagement ring or wedding band necklace earrings that we are offering all are reliable and stylish.

How can I care about sterling silver jewelry?

Store your sterling silver in a cool, dry place, preferably in a tarnish-preventive bag or wrapped in a soft piece of cloth.

Can you wear sterling silver in a shower?

You can shower by wearing our sterling silver jewelry, but it is better for you first remove the jewelry then take shower.

Is your sterling silver jewelry is allergenic for your skin?

No, our sterling silver earring, necklace, rings all are hypoallergenic for your delicate skin it will never hurt your skin.

Custom Jewelry

Why custom jewelry is highly demanded by the customers?

Custom hip hop jewelry is highly demanded by the hip hop lovers. All the hottest rappers and hip hop executives want custom made pendants, crosses, bracelets, and more. Custom jewelry is the ultimate expression of you and it is also a symbol of power and wealth for personalities.

Is custom jewelry is a little bit expensive to other jewelry?

Yes, our custom jewelry is a little bit expensive as compare to our other jewelry items.

Are you offered name custom jewelry according to customer desire?

Yes, we can make you a custom pendant in any name you desire, in a high-quality fine finish. Our custom hip hop jewelry is completely iced out with gorgeous replica cubic zircon stones that sparkle like the real diamond.

Can I get customized jewelry with my picture?

Yes, if you want to paste your picture on hip hop jewelry just email your picture and get more handsome custom jewelry at a low price.

Order, Shipping and Payments

How can I check the status of my order?

To see your shipments, sign in to your account and open our store. Check out your order number. Open the order confirmation or shipping confirmation email then check out the status of your order.

How can I track my item?

If you have paid for Tracked Delivery, please use the link below to track your order.

https://majesticvue.com/apps/tracktor/

Please note that our shipping facilities only works on BUSINESS DAYS (Monday - Friday).

What are your shipping costs?

MajesticVUE is offering 24\7 FREE worldwide delivery with a simple return\exchange process.

Where can I find the shipping information for products purchased on MajesticVUE.com?

You can find shipping information at MajesticVUE and you can also call or email us for more details about shipping.

CALL US:  1-909-643-5099

 Email: info@majesticvue.com

How do I make changes after my order has been placed?

You can change or cancel your order if your order has not delivered yet. If you have received a message about delivery then you could not change or cancel the order.

Which payment methods do you accept?

All Major Credit Cards are accepted. Credit card payments are processed securely through PayPal, the safer way to pay online. You can pay using your visa, MasterCard, American Express as well as electronic bank payments.

Is my personal information kept private?

Yes, trust us, your all personal information will be safe and secure.

Will I receive a confirmation message?

Yes, you will receive a confirmation message within a few minutes when you complete a payment process. If you don’t receive the message you should check your email address which you have entered.

What if I don't like my jewelry after receive it?

If you don’t like the item that is delivered to you, you can avail our exchange policy.

I didn't receive my package but my tracking number says it was delivered?

If you have received a delivery massage when your order delivered and you did not receive your order then contact us.

General Questions

How can I contact MajesticVUE about a store experience or product question?

We are here to listen to your feedback and love to welcome you to MajesticVUE every time. Join us in a conversation and we lead you to the right decision. You can contact us via email at info@majesticvue.com

If I have an additional question that the help/faqs page was unable to answer, how can I get help? 

We want your customer's satisfaction, we love to answer your questions and queries about our products and services you can call or join us via email.