MAJESTICVUE’s warranty obligations are limited to the terms set forth below
MV's warrants all Gold Plated, Vermeil, and Solid Gold products against manufacturing defects in materials and workmanship under ordinary consumer use for the lifetime of the customer. This warranty covers manufacturing defects, not including damage caused by excessive wear or lack of care. During these warranty periods, if a defect arises in the product and it is deemed by MV to be a manufacturers defect, follow the instructions for returning the product.
MV will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, (ii) replace the product with a new product that is equivalent to the product that is to be replaced; or (iii) refund to you all or part of the purchase price of the product.
MV shall have no obligation to repair, replace, or refund until the defective product is returned to MV. A replacement product assumes the remaining warranty of the original product. When a refund is given, the returned product becomes
MV’s property. Solid Gold products are made to order and are not refundable. Please note that diamond pieces are excluded from the warranty as they are individually crafted and inspected for perfection.
Obtaining Warranty Service
Products eligible for our Lifetime Warranty will be stated in their description. However, for any questions about a specific product then please contact us on options shown at the end of the page.
Exclusions and Limitations
This Limited Warranty applies only to solid gold and vermeil jewelry products manufactured by MV. This Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-MV products. Do not expose your MV products to harsh chemicals or environments, as they can alter the appearance of the product. These include, but are not limited to, liquid silver polish, pools, hot tubs, salt water, and spas. Do not sleep in the jewelry. Failure to follow general jewelry care instructions may constitute abuse, misuse, or misapplication of your MV product.
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, MAJESTICVUE SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF MAJESTICVUE CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. MAJESTICVUE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY. NO MAJESTICVUE RETAILER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS LIMITED WARRANTY.